|Copyright © James Huynh 2018
|FRIDAY & SATURDAYS
5.00pm - 4.00am
|TUESDAY - THURSDAYS
5.00pm - 10.30pm
|SUN & MON - CLOSED
|About this policy
Oriental Aroma is committed to protecting your privacy and ensuring that your personal information is handled in a
safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:
• you use our website (Oriental Aroma).
• you make a booking (by phone, by email or in person)
• you make enquiries(by phone, by email or in person)
• someone is interested in working with us.
Definition of Personal Data
Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that
data. In this case, it means personal data that you give to us via our website, phone or post
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Photographic data of individuals taken by us at our venue
Ensure you understand this policy in its entirety and take your time to read it.
Who are we?
Oriental Aroma is a restaurant/ entertainment venue based in Royal Wootton Bassett.
Our registered address is: 50 High Street Royal Wootton Bassett SN4 7AQ.
How do we collect information from you?
We collect information from you:
• when you make a booking.
• when you visit our restaurant (preferences, allergies etc.).
• make an enquiry.
• when you email us.
• Photographic images taken by us whilst you are in our venue
What type of information is collected from you?
You may be asked to submit personal inforation about yourself when you make a booking. We will collect this
information so we can fulfill your booking request and you may dine/dance/sing at our venue.
When you make a booking or at our venue:
Oriental Aroma collects information such as:
• e-mail address (used for booking confirmation and post-dining feedback emails)
• home or work address
• billing information taken for deposits, ticketing, or holding credit card information for use in the case of no-shows
• telephone number
• company name
• dietary requests
• marketing preferences (whether you opt-in or opt-out) When you dine at Oriental Aroma:
• marketing responses (where applicable)
• survey responses
• current and past restaurant reservation details
When you access our sites:
There is “Device Information” about your computer hardware and software that is automatically collected by Oriental
Aroma. This information can include:
• device type (e.g. mobile, computer, laptop, tablet)
• operating system
• IP address
• browser type
• browser information (e.g., type, language, and history)
• domain names
• access times
• referring website addresses
• other data about your device to provide the services as otherwise described in this policy.
If you use our website, we may receive your generic location (such as city or neighbourhood).
You may submit your CV if you’re interested in working for us to EMAIL. This information may include:
• personal details
• employment details
• salary history
• other relevant details
We will use this information to assess your application. We may also keep it in our records for future reference.
Please get in contact if you would no longer like us to hold your records at EMAIL.
How is your information used?
Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking,
because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our
Photographic images taken by us are commonly used on our premises, our website and on social media for
promotional interests only, please contact us should there be any images taken from us you would rather be taken off
our website or on social media
We require the information outlined in the previous section to understand your needs and provide you with a better
service, and in particular for the following reasons:
• Internal record keeping.
• Send you service emails (booking confirmation and post-dining feedback).
• Improve our products and services.
• Send marketing communications if you have opted in to receive them.
• We may use the information to customise the website according to your interests.
Who has access to your information?
We will not sell, distribute, or lease your personal information to third parties. Any personal information we request
from you will be safeguarded under current legislation.
We will only share your information with companies if necessary to deliver services on our behalf, third-party payment
processors, and other third parties to provide our Sites and fulfil your requests, and as otherwise consented to by you
or as permitted by applicable law.
Third parties (including Yahoo) whose content appears on our Site may use third-party Cookies, as detailed below.
activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any
such third parties.
You may choose to restrict the collection or use of your personal information at any point. Please refer to the Your
How and where do we store data?
for as long as we have your permission to keep it.
For reservations taken through our website, your data will only be stored in the UK.
Oriental Aroma mail data is stored securely in data centres managed by Yahoo Mail
Your name and telephone numbers when you order food or make bookings are stored securely on our epos system
managed by Soft Abacus
We may analyse your personal information to create a profile of your interests and preferences so that we can contact
you with information relevant to you. We may make use of additional information about you when it is available from
external sources to help us do this effectively.
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior
consent. We will not pass your details to any third parties for marketing purposes unless you have expressly permitted
us to. Furthermore, you can change your marketing preferences at any time by contacting us by email at
You have a right to request a copy of the personal information that Oriental Aroma holds about you and have any
inaccuracies corrected. Any such requests should be made to this email address: email@example.com
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first
collected. Data will, therefore, be retained for the following periods (or its retention will be determined on the following
Electronic data (payments by card) must be kept for period determine by law for the purpose of our book keeping, we
do not keep complete details of your card details
Phone numbers and Names are kept indefinitely until you request us to delete them
Emails are kept indefinitely until you request us to delete them
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and
secure data collected through our Site.
Use of ‘cookies’
A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you
when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.
Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to
regarding your End Users and your sites’ performance, such as page views, conversion rates, device information,
visitor IP addresses, and referral sites.
also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party
• Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.
Our Site may contain links to other websites. Please note that we have no control over how your data is collected,
stored, or used by other websites and we advise you to check the privacy policies of any such websites before
providing any data to them.
What happens if our business changes hands?
We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control
of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our
business that is being transferred, be transferred along with that part. The new owner or newly controlling party will,
originally collected by us.
In the event that any of your data is to be transferred in such a manner, you will [NOT] be contacted in advance and
informed of the changes. [When contacted you will [NOT, HOWEVER,] be given the choice to have your data deleted
or withheld from the new owner or controller.]
Changes to this statement
Aroma encourages you to periodically review this statement to be informed of how Oriental Aroma is protecting your
information. This policy was last updated on 25th May, 2018.
We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.